Zendesk Chat 1.0.6


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Publisher Description




Zendesk Chat (formerly Zopim) is an online live chat software loved and trusted by enterprises and small business worldwide. Zendesk Chat for Android provides many of the same great features as the online dashboard, letting you deliver customer support on the go.
Features
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- Connect with your customers anywhere, anytime to provide real-time support
- Stay on top of incoming chats and messages with event notifications
- Provide customer support and live chat from the comfort of your couch.
- Be more productive with our shortcuts feature.
- Don't worry about missing messages while chatting with our in-app notifications.
- Notifications remain active even when the app is running in the background.
- Receive the same great audio alerts as our online dashboard.
- Chats will remain updated even when you switch between our online dashboard and the app.
- Initiate agent-to-agent chats from the app when you need to ask your team a question or transfer a chat to them.
Frequently Asked Questions
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- How do I stay logged in to the app?
The app will attempt in the background even if it is closed. It will only log out from the app, if you explicitly do so or if you login from the web dashboard.
- My visitor list is no longer being synchronized?
If this happens, log out and log back in to refresh your visitor list.
- I'm having issues with the app. Where can I get support?
The app has an in-app feedback system for users to report any bugs or errors. The feedback button can be found under Feedback in the main side navigation. Alternatively, you can send an email to chat@zendesk.com. We appreciate all feedback and will do our best to reply to your concerns.

Zendesk Chat is a free software application from the Office Suites & Tools subcategory, part of the Business category. The app is currently available in English and it was last updated on 2016-11-16. The program can be installed on Android.

Zendesk Chat (version 1.0.6) is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 11 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Zendesk
Released Date 2016-11-16
Languages English

Category

 
Category Business
Subcategory Office Suites & Tools

System requirements

 
Operating systems android

Download information

 
File size
Total downloads 11

Pricing

 
License model Free
Price N/A

Version History



Here you can find the changelog of Zendesk Chat since it was posted on our website on 2016-09-27. The latest version is 1.0.6 and it was updated on soft112.com on 2017-07-01. See below the changes in each version:

version 1.0.6

posted on 2016-11-16

Version 1.0.6,- fixed session logout when returning to the app after signing in via Zendesk Support App,- fixed shortcut placeholders

version

posted on 2016-09-25

🎉 Big update incoming! 🎉,Version 1.0.2,- New look and feel that aligns with the current day Android design guidelines 🤖,- More stable backend with improved battery life 🔋,- Agent to agent chat is now supported in the app 👨🏼 💻 👩🏾,- App is now translated in 27+ languages 🌎,- The app is more accessible for customers with visual impairments and use TalkBack,To learn more about the update, please go to https://zopimsupport.zendesk.com/hc/en-us/articles/227715887






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Downloads last week: 0
Release Date: 2016-11-16
Publisher: Zendesk
Operating System: android
Type: Free